Returns & Exchanges
At Zeenwoman, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your Zeenwoman account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Place the unworn items with original tags still attached into their original packaging to ensure they remain protected during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing